Quoting people and reporting what they said
When we talk about what someone said, we have two main ways to report it. We can either repeat their exact words using quotation marks, which is called direct speech, or we can summarize what they said without quoting word-for-word, which is called indirect speech or reported speech. Both are used constantly in everyday conversation, in books, in news reports, and in academic writing. Knowing how to use both correctly is an important skill in English.
Think about how a news article works. A reporter might quote the president directly: "We will reduce carbon emissions by 50 percent by 2030." That is direct speech — the exact words are preserved. Later in the article, the reporter might write: "The president said that they would reduce carbon emissions by 50 percent by 2030." That is indirect speech — the same information is conveyed but not in the original speaker's exact words, and the tense has shifted. Both are valid, and each has its own uses and rules.
Direct speech presents someone's exact words. It requires quotation marks (either double " " or single ' ') to indicate where the quoted words begin and end. The original speaker's words are kept completely unchanged. For example: My friend said, "I am going to the movies tonight." Or: "We won the championship!" shouted the captain.
Notice that the first word inside the quotation marks is capitalized, just like any sentence. The end punctuation — the period, question mark, or exclamation mark — goes inside the quotation marks in American English. In British English, the punctuation may go inside or outside depending on whether it is part of the original quote, though the trend is toward placing it inside. For our purposes, we will follow the standard American convention of placing punctuation inside the quotation marks.
Direct speech is useful when the exact wording matters. In legal proceedings, the exact words of a witness are critical, so direct speech is always used. In literature, direct speech brings characters to life by showing their actual words, including their tone, dialect, and personality. When you want to capture the flavor of someone's exact words, direct speech is the way to go.
Indirect speech, also called reported speech, summarizes or conveys the meaning of what someone said without using their exact words. There are no quotation marks. The sentence is integrated into your own narrative as a clause introduced by that (or sometimes if/whether for questions). The tense of the verbs in the quoted portion usually shifts backward, a process called backshifting.
Compare these two versions. Direct: She said, "I love pizza." Indirect: She said that she loved pizza. The direct quote uses present tense "love" because those were her exact words in the moment. The indirect version shifts the tense to past "loved" because we are reporting what was said from a later point in time. This backshifting applies to most tenses and is one of the defining features of indirect speech.
Indirect speech is generally more compact than direct speech and works well when you are summarizing ideas or narrating a story. It is the natural choice when you do not need or want to reproduce the exact words. Most of the reporting in newspapers, textbooks, and academic writing uses indirect speech because it weaves smoothly into the writer's own voice.
Backshifting is the process of shifting the tense of a verb backward when moving from direct to indirect speech. It reflects the fact that when you report something, you are looking back at what was said from a later time. Here are the common shifts: present simple becomes past simple ("I am happy" becomes "she said she was happy"); present continuous becomes past continuous ("I am working" becomes "she said she was working"); present perfect becomes past perfect ("I have finished" becomes "she said she had finished"); past simple becomes past perfect ("I went to Paris" becomes "she said she had gone to Paris"); will becomes would ("I will call you" becomes "she said she would call me"); can becomes could; may becomes might.
There is an important exception to backshifting. If the information being reported is still true or is a general truth at the time of reporting, backshifting is optional. For example: Direct: "The Earth revolves around the Sun." Indirect: She said (that) the Earth revolves around the Sun. OR She said (that) the Earth revolved around the Sun. Both are acceptable because the fact has not changed. However, if the information was true then but is no longer true now, backshifting is required. If someone said "I am fifteen," and they have since turned sixteen, you would report: She said she was fifteen.
When converting direct speech to indirect, certain words need to change to reflect the shift in perspective. Time words shift backward: "now" becomes "then" or "at that time"; "today" becomes "that day"; "tomorrow" becomes "the next day" or "the following day"; "yesterday" becomes "the day before" or "the previous day"; "here" becomes "there"; "this" becomes "that." These changes keep the timeline logical from the reporter's perspective.
Consider: Direct — "I will meet you here tomorrow." Indirect — She said she would meet me there the next day. The "here" became "there" and "tomorrow" became "the next day." Without these adjustments, the sentence would be confusing. These word changes are one of the trickiest parts of indirect speech because they require you to think about the shift in time and place between when the words were spoken and when they are being reported.
In some cases, if the original statement uses "this" or "these" to refer to something that is still clear in context, you might keep it. But generally, "this" becomes "that" in indirect speech to maintain clarity and natural flow.
Punctuation with direct speech has some specific rules that trip people up. First, when introducing direct speech with a phrase like "she said" or "he asked," use a comma before the opening quotation mark. Second, the period at the end of a statement goes inside the quotation marks in American English. Third, when the quoted speech is a question, the question mark goes inside the quotation marks and the sentence itself does not get a period: She asked, "Are you coming?" Fourth, for exclamation marks, the same rule applies: the exclamation mark goes inside and the sentence does not get additional punctuation: "We won!" he shouted.
A common question is what to do when both the whole sentence and the quote inside it are questions. You do not double-punctuate. If the whole sentence is asking about the quote, the question mark goes outside: Did she say, "I will call"? Here, the sentence as a whole is a question, and the quote inside is a statement. If the quote itself is a question and the whole sentence is also about that question, the question mark goes inside: She asked, "Will you call?"
Indirect speech is not only used for statements — it also handles questions and commands. For reported questions, the word order changes from question order to statement order. There is no auxiliary "do" or "did," no question mark at the end, and the tense backshifts normally. Direct: He asked, "Where do you live?" Indirect: He asked where I lived. Notice the sentence is now a statement with normal subject-verb order, no question mark, and past tense "lived."
For yes/no questions, the indirect version uses "if" or "whether": Direct: "Are you coming to the party?" Indirect: She asked if I was coming to the party. Commands in indirect speech use the pattern "told [someone] to [verb]": Direct: "Sit down!" Indirect: The teacher told us to sit down. The imperative verb (sit) becomes the infinitive (to sit), and the structure makes the command clear without quotation marks.
Both direct and indirect speech are correct, but each has its own strengths. Use direct speech when you need the exact words, when you want to capture personality or tone, or when quoting from a document, a law, or a specific source. Use indirect speech when summarizing ideas, when the exact wording is not important, when you are writing a narrative or report, or when you want to keep your writing flowing smoothly without many interruptions.
In most academic and professional writing, indirect speech is more common because it keeps the focus on the ideas rather than the speaker's exact phrasing. In journalism, both are used strategically — direct quotes are used for impact and attribution, while indirect speech is used to provide context and background. In fiction and creative writing, direct speech dominates because it brings characters to life in a way that indirect speech cannot.